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The Hidden Beliefs That Shape Leadership Systems

Leaders rarely get stuck because they lack skill or effort. More often, they get stuck because of unexamined beliefs — invisible assumptions that shape how they lead, how decisions are made, and how their teams respond. Muriel M. Wilkins, in her Harvard Business...

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Trust: The Leadership Signal That Can’t Be Delegated

Trust isn’t a feeling — it’s a system signal. When trust drops, performance follows. In one of our workshops this week, a leader said, “We’ve got good people, but we don’t trust each other yet.” It’s a line I hear often — and it always tells me something about the...

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When Systems Support — and When They Strain

Systems either support performance or silently strain it. Leadership is about knowing which one you’ve built. Last week I worked with a team exploring what happens when good people struggle in difficult systems. The conversation reminded me that performance challenges...

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The Pace Problem: The New Hidden Cost of Leadership

The Pace Problem: The New Hidden Cost of Leadership We talk a lot about burnout — but not enough about the systems (and unchecked behaviours) that drive it. In many organisations, speed has quietly become the standard. Leaders are doing their best — supporting their...

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When We Finally Stop Running

When We Finally Stop Running High performance isn’t built by running faster — it’s sustained by clarity. When leaders pause, they see the system more clearly. And that clarity serves our people, our boards, and our shareholders — leading to wiser decisions, reduced...

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Advice for HR Professionals of the Future

I remember speaking at a HR Conference several years back and when asked by the audience what one piece of advice I would give to HR professionals to assist their business in the future, I reflected for a moment and quietly said, “You need to throw the old rule book...

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Leadership Development

As a management consultant in my 25th year of professional practice, I am concerned that we are still seeing the same content and processes across industry, often with little or no significant or sustainable impact on participants and therefore on their businesses. ...

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The Yearly Performance Review: Well Over Par

It’s really pleasing to see a number of high profile companies finally realising the general ineffectiveness and, often futility, of the annual performance review. Ineffective at best, toxic at its worst, these once a year sit down, fill out a form, tick a bunch of...

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