Operational performance is critical to organisations and frontline supervisors and team leaders are critical to the organisations’ performance. The Supervisor Development program prepares supervisors and team leaders to lead our teams and projects successfully toward achieving organisational goals.
Specifically you will learn to:
- Understand the role of the supervisor.
- Separate technical from management and leadership skills.
- Communicate successfully with and influence team members.
- Develop skills in giving instructions and monitoring team and individual performance.
- Identify the key skills of coaching and delegation.